Privacy & Legal Policy
Information we may collect about you
When using this website you might be asked for some personal information. You are free to decide whether you will give this information to us, but be aware that some of the services we offer may not be available if you do not supply the information requested.
We might request personal information in the following circumstances:
When you:
- purchase or reserve a product with us.
- submit a product enquiry to us.
- provide us with feedback about our web site.
- request a brochure from us.
- register to receive a Lealta High Street Benefits Card.
- register to receive emails about our products and special offers.
- take part in one of our online surveys.
- apply for a job.
Product and Special Offers
If you register to receive product information from us then we will hold your postal and email addresses to send you information regarding our products and special offers. You can choose to opt out of our mailing list at any time by using the unsubscribe link in any email you receive or by emailing your address details to optout@goldmedal.co.uk.
Computer information
We may collect technical information about your computer when you visit our web site. This may include your IP address, operating system, web browser software, screen resolution and referring web site.
We do not link any of this computer information to any personal information we hold about you. This information is used purely to ensure our web site is built to provide the best experience for you.
How we use this information:
To fulfil booking requests
When you book or reserve a product with us we will hold the information you submit to process, administer and account for your booking. You should expect to receive an email confirmation from us shortly after you complete your booking or reservation. We might call you, if necessary, to fulfil the service offered to you.
The information you provide may be passed to third parties as necessary to provide the services requested. These third parties may be located outside of the UK.
Product enquiries
If you submit a product enquiry to us using one of the forms on the website, we will use this information to produce a quotation for you. You will then receive an email or a phone call as a follow up to a product enquiry.
Feedback and surveys
If you submit feedback to us regarding our services, then we will use the information submitted to improve our services. We might contact you by email or phone to discuss any feedback that you provide.
If you volunteer to take part in a survey on our web site, any information collected will only be used for statistical purposes. You personal information will not be identifiable from the results of any survey.
Brochure requests
The information you submit for a brochure request is used solely for this purpose. The information you supply is sent to a third party, AU Marketing Services, who manage the distribution of brochures on our behalf. They do not use this information for any other purposes - you won't receive anything you didn't ask for.
Lealta High Street Benefits Card
The information you submit when registering for a high street benefits card is used solely for this purpose by netflights.com. The information you supply is sent to a third party, Lealta Benefits Limited, which is the card provider and which manages the distribution of cards on our behalf. Lealta Benefits Limited may contact you from time to time to keep you updated on additional retailers participating in the discount scheme. You may opt out from receiving these communications at any time by writing to: Lealta Benefits Limited, Amy Johnson Way, Blackpool, Lancashire. FY4 2RP.
Product and special offer emails
If you register to receive product emails from us you can expect to receive emails regarding all of our travel services and products. The details you submit to receive this information is not used for any other purpose and will not be shared with any third parties.
Is your information secure
We take great care in ensuring that any personal information you submit is secure and held securely. The information you submit will only be used for the purposes described in this privacy & legal policy. Please see our Security Policy for further details.
Cookies
This website does make use of cookies. Please click the following link for full details of our Cookie Policy.
Other web sites
We provide links to related websites throughout our website. These are placed here for your convenience. You should be aware that content or information provided on these third party web sites is not the responsibility of the netflights.com powered by Airline Network and is not covered by this privacy & legal policy.
Job applications
Any information you send in response to a job advertisement is used solely for recruitment purposes. We might contact you by phone or via email in relation to any job applications you make. The personal information you submit will not be used for any other purposes.
Can we change this policy?
netflights.com powered by Airline Network reserves the right to change and amend this policy for any reason. The policy which was in place at the time you submitted information to us will apply.
Feedback, comments and suggestions
netflights.com powered by Airline Network welcomes your questions and comments about privacy, as well as any other aspect of our service. Please use the following page to get in touch with us by email.
If you would like to contact netflights.com powered by Airline Network regarding this policy, please send you enquiry by email to webemails@airnet.co.uk.
This policy was produced on the 15th June 2004.
netflights.com is the trading name for Airline Network PLC.
Airline Network PLC is registered in England No: 2624338
netflights.com powered by Airline Network PLC, The Trident Centre, Port Way, Ribble Docklands, Preston, Lancashire, PR2 2QA, UK.
VAT Registration No. 732854915
